PRIVACY POLICY
Last Updated: August 8th, 2024
Eclipse Solutions (“we,” “us,” “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.
1. Information We Collect
We collect various types of information from you, including:
Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us when you contact us, create an account, or use our services.
Payment Information: If you make a purchase or payment through our website, we collect your payment details, such as credit card information, billing address, and transaction details.
Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your interactions with our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: We use your personal information to deliver the services you have requested, process transactions, and manage your account.
To Improve Our Services: We analyze usage data to improve our website, services, and customer experience.
To Communicate with You: We use your contact information to send you updates, respond to inquiries, and provide customer support.
To Ensure Security: We use your information to protect our website and services from unauthorized access, fraud, and other security threats.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing services.
Legal Requirements: We may disclose your information if required by law, court order, or government request.
Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties if you give us explicit consent to do so.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
Opt-Out of Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link in the emails or by contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings, allowing you to refuse or delete cookies.
Access and Update Your Information: You have the right to access, update, or delete your personal information by contacting us using the information provided below.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
7. International Data Transfers
If you are located outside the country where our servers are located, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to this transfer of information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.